Posts Tagged: ride-sharing
A ride-sharing illustration. Photo: PP77LSK, via Shutterstock)
It’s as if they can read your mind: Before customers even ask to be picked up, apps let Uber or Lyft know you’ll need them. That’s because personal data housed in smart phones tell ride-sharing companies when and where their customers most frequently need rides. It’s innovated the car-service industry, critics say, at the expense of users’ privacy.
The state Public Utilities Commission’s transportation section has failed to adequately oversee limos, buses, and shuttles, as well as such ride-sharing services like Uber and Lyft, according to a sharply critical state audit. The report notes that the problems stem from poor leadership and unclear guidelines and procedures