Posts Tagged: directories

Audit ordered for low-income health program

A sign advertising a Los Angeles medical clinic. (Photo: JDS via Shutterstock)

by HANNAH GUZIK posted 08.18.2014

A state legislative committee has ordered an audit of provider directories that are given to people in California’s low-income health program, after reports of major inaccuracies. The audit will examine the managed-care directories, whether they list enough doctors who are accepting new patients and whether state regulators have done their jobs overseeing that aspect of the Medi-Cal program.

Consumers have been complaining this year that Covered California insurance plans have doctor’s networks that are too narrow. The doctors they want to see don’t accept the insurance, they say. While a relatively new problem for California’s upper- and middle-class residents, this situation has been a problem for the poor for decades.